All posts ยท By Elena Basova, relationship counsellor (Master of Counselling, ACA registered), Midstream Counselling

Inside our Doncaster counselling room: a one-minute video tour

Walk through the counselling room at 450 Doncaster Road before your first session: the sofa, plants and soft light, the kettle, and Elena's chair across from you.

Book a session How to find us

Why we made a video tour

Walking into a counselling room for the first time can feel like a big step. Not knowing what the space looks like, where to sit or what happens first can add to the nerves. A short video helps you picture it in advance, so on the day you can simply arrive and settle in.

What you'll see in the room

The room is private and the door stays closed during sessions. There's no rush: the first few minutes are simply about getting comfortable.

What happens when you arrive

You'll be welcomed into the room, offered a cup of tea or water, and invited to sit wherever feels comfortable. The first session is a conversation about what brings you in and what you'd like to change. Read more about what happens in your first couples counselling session, or your first session.

Finding the practice

The room is at 450 Doncaster Road, Doncaster VIC 3108, about 20 minutes from Melbourne's CBD with easy access to the Eastern Freeway and buses along Doncaster Road. See the map and directions on the Contact page. Couples come from Doncaster, Templestowe, Bulleen, Balwyn, Box Hill, Kew and across Melbourne's eastern suburbs.

Prefer to stay home?

If coming in isn't easy, online sessions run by secure video, anywhere in Australia, with the same calm, unhurried approach.

Frequently asked questions

Where is the counselling room?

The room is at 450 Doncaster Road, Doncaster VIC 3108, in Melbourne's eastern suburbs, about 20 minutes from the CBD.

Do couples sit together in sessions?

Couples usually sit together on the sofa, with Elena in her chair across from you. You can sit close or keep a little space, whatever feels comfortable.

Is the room private?

Yes. Sessions take place in a private room with the door closed, and what you share is confidential, with the usual legal exceptions such as a serious risk of harm.

Can I see the room before booking?

Yes. The one-minute video tour on this page shows the room, so you know what to expect before your first session.

Book a session

Want to talk it through?

Couples and individual sessions, in the room and online.

Book a session